AfterBurn Coaching
Last updated: March 2026

These terms apply to coaching services provided by AfterBurn Coaching.

Coaching services

Coaching is a reflective, collaborative process designed to support personal insight, clarity and development.

Coaching is not therapy, counselling, medical treatment, psychological assessment, or crisis support.

Clients experiencing significant mental health distress should seek support from a qualified healthcare professional.

Client responsibility

Clients remain responsible for their own decisions, actions and wellbeing during and following coaching sessions.

Coaching supports reflection and exploration but does not direct or prescribe outcomes.

Suitability of Coaching

Coaching is intended for personal reflection and development and may explore experiences, patterns of thinking, identity, and behaviour.

Coaching does not diagnose, treat, or manage mental health conditions.

If it becomes clear that a client would benefit from therapeutic, medical, or specialist support, the coach may recommend seeking appropriate professional help.

Clients remain responsible for seeking any such support where needed.

Confidentiality

Coaching conversations are treated as confidential.

Information will not be shared without client consent unless required by law or where there is a risk of serious harm to the client or others.

Coaching records

Brief coaching notes may be kept to support continuity of sessions. These are stored securely and retained in line with professional coaching practice.

Spark Individual Coaching – Cancellation Policy

Sessions may be rescheduled with at least 24 hours notice.

Refunds apply as follows:

• 48 hours or more notice – full refund or reschedule

• 24–48 hours notice – 50% session fee charged

• Less than 24 hours notice – full session fee charged

Exceptions may be made in genuine exceptional circumstances at the discretion of AfterBurn Coaching.

Ignite Group Programme – Cancellation Policy

Due to limited group places, the following cancellation policy applies:

• 10 working days or more before programme start – full refund

• 5–9 working days before programme start – 50% refund

• 3–4 working days before programme start – 25% refund

• Less than 3 working days before programme start – no refund

Once the programme has started, refunds cannot be provided.

Ignite In-House (Organisational Delivery) - Cancellation Policy

Corporate bookings are confirmed through written agreements/statement of work. 

Cancellation terms typically apply as follows:

• 30 days or more before programme start – no charge

• 15–29 days before programme start – 50% of programme fee

• Less than 15 days before programme start – full programme fee payable

Alternative dates may be arranged by mutual agreement where possible.

Group coaching confidentiality

Participants in group coaching programmes are expected to respect the confidentiality of other group members.

Personal experiences shared within sessions should not be discussed outside the group.

Limitation of liability

AfterBurn Coaching cannot be held responsible for decisions made or actions taken by clients following coaching sessions.

Professional Insurance

AfterBurn Coaching holds appropriate professional indemnity and public liability insurance in relation to coaching services provided.

Details of insurance cover may be provided to organisations upon request.

Intellectual Property 

All content on this website, including text, programme materials, frameworks, resources, and programme structures, is the intellectual property of AfterBurn Coaching unless otherwise stated.

Content is protected by copyright and may not be copied, reproduced, distributed, shared, or used for commercial purposes without prior written permission from AfterBurn Coaching.

Coaching materials, programme structures, and session content may not be reproduced, delivered, or adapted by others without written permission.